Matt Burchett

Engineer with more than 10 years of experience in an enterprise environment working with cloud hosting, managed services, automation CI/CD, health care systems and application management. 15+ years of overall computer experience with primary knowledge revolving around OS-level management and automation as well as highest interests in programming, networking, and automation.


Software Engineer II: Fleet Data Engineering
Full Time | May 2021 - Present
  • Architected and led telemetry collection from all servers and infrastructure instances in the DigitalOcean fleet.
  • Provided data to internal customers through REST, GraphQL, and gRPC APIs, as well as command-line tooling.
  • Contributed to outage detection, operational maintenance, and business reporting.
  • Implemented a custom onboard agent on servers and a global Redfish collector system for data collection.
  • Gathered requirements and managed stakeholders across various departments.
  • Demonstrated leadership and mentoring capabilities.
  • Established highly available gRPC links
  • Worked with microservices architecture and various APIs.
  • Experience with applications, languages, frameworks, and tools such as:
    • Golang
    • Chef
    • GitHub Actions
    • Kubernetes
    • MySQL
Syntrode Technology Services, LLC
Full Time | July 2019 - Present
  • Worked with clients to help develop solutions and setup to help their business.
  • Assist clients over telephone, remotely, and in person in repairing and troubleshooting computer systems and networks.
  • Lead designer and developer for powerful intranet websites and databases.
  • Utilized simplistic design to create fast-loading and HTML5 validated websites for specific client and company needs.
  • Site creation included use of CSS3, HTML5, JavaScript, MySQL, PHP, online payment features, and form processing.
  • Created and assembled web graphics, including logos and advertisements
  • Performed software and hardware support for clients
  • Experience with applications, languages, frameworks, skills, and tools such as:
  • Provided great customer service and 24/7 support to clients.
    • Windows, Linux, MacOS Desktops
    • Linux servers, primarily Ubuntu and RedHat
    • VMware
    • pfSense
    • MySQL/PostgreSQL/MSSQL
    • Forensic data recovery
    • Computer repair
    • Application hosting
    • FreePBX
CBIZ Network Solutions
Web Developer
Full Time | Oct 2020 - May 2021
  • Worked with a team to develop internal sites for large companies.
  • Experience with applications, languages, frameworks, and tools such as:
    • PHP & Laravel
    • Javascript
    • MySQL
    • NodeJS
Centene Corporation
Site Reliability Engineer
Full Time | Jul 2018 - May 2021
  • Worked with a team to develop the next generation of a health care platform written in Golang.
  • Lead a project to automate and implement CI/CD pipelines, this involved:
    • Coordinating development efforts between different teams
    • Planning out sprints based on developers needs/impediments
    • Wrote toolchains in Golang and Python based on the need
    • Wrote automation for our software using Ansible Tower and Cloudbees Jenkins
    • Created POCs using AWS and Kubernetes
  • Experience with applications, languages, and tools such as:
    • Golang
    • MongoDB
    • Kafka
    • Atlassian Applications (Jira, Confluence, Hipchat)
    • Kubernetes and Docker
    • Cloudbees Jenkins
    • Ansible/Ansible Tower
    • Git and Subversion
Systems Administrator (Middleware)
Full Time | May 2017 - Jul 2018
  • Specialized in J2EE containers (Tomcat, Jetty, Resin, JBoss)
  • Worked with my team to maintain applications, perform updates, and ensure reliability and security
  • Handled critical outages with my team in a timely manner
  • Troubleshooted production problems, finding the root cause and seeing the problem through to resolution
  • Experience with application sand tools such as: Atlassian Applications (Jira, Confluence, Hipchat, BitBucket), Wordpress, Adobe Experience Manager, Edifecs, Tibco, Amisys, Jboss, Tomcat, Jetty, Resin, Apache, Nginx, Git, Subversion, Puppet, Ansible/Ansible Tower, Jenkins
    • Atlassian Applications (Jira, Confluence, Hipchat)
    • Wordpress
    • Adobe Experience Manager
    • Edifecs
    • Tibco
    • Amisys
    • Jboss, Tomcat, Jetty, and Resin
    • Apache Web Server, Nginx, Weblogic
    • Git and Subversion
    • Puppet, Ansible/Ansible Tower, Cloudbees Jenkins
Cprime, Inc.
Systems Engineer / Site Reliability Engineer
Full Time | Dec 2019 - Jan 2021
  • Supported Atlassian environments
  • Managed servers using AWS and Terraform
  • Utilized Ansible for server configuration, application upgrades, and application installations
Clean Hands
External Consultant
Part Time, as needed | Feb 2019 - Present
  • Upgraded all customer servers to the latest Ubuntu LTS release
  • Helped write and fix a proprietary Ruby-on-Rails based support system.
Senior System Administrator
Full Time | Dec 2018 - Nov 2019
  • Served as an escalation path for Tier I and Tier II General Support
  • Completed project work in a timely manner
Linux Technical Engineer / Cloud Services Engineer
Full Time | Jul 2014 - May 2017
  • Nearly 3 years experience as a systems engineer, administering and troubleshooting Linux and Windows servers in a data center enterprise environment for a wide variety of customers.
    • RHEL 4 to 7
    • Debian 5 to 9
    • Ubuntu 12.04+
    • Apple OS X
    • Windows Server 2003 to Server 2012R2
    • Juniper Firewalls - SRX and SSG Series
    • Brocade Switches
    • Ubersmith ticketing system
  • Contributed to a tool chain for the entire NOC consisting of several Ruby/Python based applications
  • Contributed to several parts of their homegrown Ruby-based automation and monitoring stack
  • Contributed to automation using Puppet
  • Worked with my team to maintain data center uptime, reliability, and security
  • Helped create many deployment standards, including Wordpress, Nginx, and Apache Web Server
  • Experience with applications and tools such as:
    • Atlassian Applications (Jira, Confluence, Crowd, BitBucket, Bamboo, Fisheye/Crucible)
    • Various proprietary J2EE applications
    • Wordpress, Drupal, Ghost
    • SpamAssassin
    • LDAP, RADIUS, Active Directory
    • Docker, Kubernetes, LXC
    • OpenFire XMPP Server, Hipchat, Hubot
    • Nginx, Apache Web Server, OFBiz, Tomcat
    • Clonezilla, Wireshark
    • Postfix, Exim, Zimbra, Dovecot
    • Git, Subversion
    • TinyDNS, BIND
    • VMware vSphere, VMware ESXi, Proxmox VE, QEMU/KVM
    • Puppet, SaltStack, Sensu
Studio Network Solutions
Linux Server Assembly and Test Engineer
Full Time | Oct 2013 - July 2014
  • Wrote and submittted patches for proprietary Perl-based software
  • Building, assembling, and testing 1U-5U servers
  • Maintained, patched, and ensured reliability and security of lab server infrastructure
  • Worked with Gentoo Linux, Debian Linux, Ubuntu Server, FreeBSD, and Apple OS X (Desktop and Server)
  • Experience and applications and tools such as:
    • RAID of SAS/DAS/NAS filesystems
    • AFP/SMB/NFS network volumes
    • iSCSI Fibre Channel communications
    • Arduino, Raspberry Pi
    • IPSEC and OpenVPN management
Eagle Computer and Electronics
Repair Technician
Full Time | May 2011 - Dec 2012
  • Maintained, updated, and ensured reliability and security of server infrastructure
  • Worked with Windows Server, Linux, Windows 2000-Windows 7, Apple OS X
  • Diagnosed, troubleshooted, and repaired computers and electronics
  • Provided sales and great customer service


Additional Skills


AXELOS Global Best Practice
  • ITIL Foundations
Missouri Department of Education
  • GED / High School Equivalence

Hobbies and Interests

  • 3D Printing and Modeling
  • High-performance radio operated vehicles, often involving fine tuning and electronic or mechanical modifications
  • Automotive hobbies, including autocross, vehicle repairs and upgrades, as well as driving the finished project
  • Creation of electronic gadgets, often tying in with the RC hobby mentioned above
  • Anything related to computers or electronics has my interest